Shipments
Your pack shipment Packages are generally dispatched within 1 days after receipt of payment and are shipped via choosen courier and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
Returns
You can return the Goods for any reason at our cost subject to the following conditions:
- You do so within 30 days of the delivery of the Goods to you.
- The Goods are received by us in the condition they were in when we sent them.
Subject to the above conditions, we will reimburse the cost of the Goods as soon as possible after the Goods are received and in any event within 30 days of that date, or replace the Goods if still required.
If you wish to return the Goods because they were damaged when you received them, please tell us about the damage within 3 days of receipt.
We request that you keep all packaging materials so that you can return the Goods as they were sent to you.